{"id":113302,"date":"2026-04-23T14:12:06","date_gmt":"2026-04-23T17:12:06","guid":{"rendered":"https:\/\/ubirataonline.com.br\/a-fans-problems-re-selling-march-madness-tickets-on-stubhub-goes-viral\/"},"modified":"2026-04-23T14:12:09","modified_gmt":"2026-04-23T17:12:09","slug":"a-fans-problems-re-selling-march-madness-tickets-on-stubhub-goes-viral","status":"publish","type":"post","link":"https:\/\/ubirataonline.com.br\/en\/a-fans-problems-re-selling-march-madness-tickets-on-stubhub-goes-viral\/","title":{"rendered":"A fan\u2019s problems re-selling March Madness tickets on StubHub goes viral"},"content":{"rendered":"<p><\/p>\n<div id=\"\">\n<p class=\"text | article-text text-start\">ST. LOUIS, Mo. (First Alert 4) &#8211; At nearly 3 million views, an Illinois sports fan\u2019s post on X about trouble re-selling March Madness tickets on StubHub has gone viral. <\/p>\n<p class=\"text | article-text text-start\">Dozens of others posted in the comments that they\u2019ve had problems selling event tickets on the platform, too.<\/p>\n<p class=\"text | article-text text-start\">\u201cIt\u2019s crazy how many people say they\u2019ve experienced something similar,\u201d said J.R. Boudouris, a Rochester, Illinois basketball coach and fan. <\/p>\n<p class=\"text | article-text text-start\">The post is not about March Madness. It\u2019s about ticket madness that Boudouris says happened when he tried to resell four tickets on StubHub that he said he purchased for the St. Louis March Madness games for $2,000. He says the tickets were originally purchased through the NCAA website and Ticketmaster. <\/p>\n<p class=\"text | article-text text-start\">\u201cSold all four on March 15, they sold really quickly,\u201d he told us. <\/p>\n<p class=\"text | article-text text-start\">Boudouris says he received emails from StubHub stating, \u201cThank you for delivering the tickets.\u201d But right after the games were played, he received emails stating, \u201cThe buyer canceled this sale because they received the wrong tickets.\u201d <\/p>\n<p class=\"text | article-text text-start\">\u201cI guess my biggest hang-up with this whole process is, A, that I got emails confirming they were delivered, and B, received no notification from the buyer or StubHub that there was any issue, because I would have cleared it up immediately,\u201d he said. <\/p>\n<p class=\"text | article-text text-start\">Plus, Boudouris says StubHub charged him a $600 penalty. <\/p>\n<p class=\"text | article-text text-start\">\u201cAlmost treating me like I did something deceptive or criminal, and then punishing me financially,\u201d he said.<\/p>\n<p class=\"text | article-text text-start\">Boudouris filed a dispute, and showed us emails from StubHub saying, \u201cyou were not at fault\u201d and that it would credit him for the sale. But when he hadn\u2019t received the funds, he posted about it on X and it went viral. <\/p>\n<p class=\"text | article-text text-start\">\u201cI got a lot of positive feedback from people saying, \u2018This has happened to me,\u2019\u201d he said.<\/p>\n<p class=\"text | article-text text-start\">We asked ticket reselling expert Andrew Vitale with QuickAsyst for advice for ticket sellers using any reselling platform. <\/p>\n<p class=\"text | article-text text-start\">Vitale says take your time to make sure there are no errors in the event, date, or seats that you post. And make sure you\u2019ve received confirmation that the tickets were both transferred and accepted in advance of the event. <\/p>\n<p class=\"text | article-text text-start\">\u201cIf you wait until the day of the game and realize your tickets haven\u2019t been accepted, you might be in a difficult situation compared to if you had checked in maybe a week or so in advance,\u201d said Vitale. <\/p>\n<p class=\"text | article-text text-start\">And he says document every step of the transaction. <\/p>\n<p class=\"text | article-text text-start\">\u201cAlways document everything, take screenshots of when you have that email or tickets being accepted or transferred. That\u2019s the best proof you can have as a seller if you run into a situation like this,\u201d he suggested. <\/p>\n<p class=\"text | article-text text-start\">Boudouris says he had used StubHub to buy and sell tickets in the past without any issues. But he says he won\u2019t use the platform again. <\/p>\n<p class=\"text | article-text text-start\">\u201cI\u2019m a public school employee, I have four kids. So the money is important. But maybe even more so, I just wanted to bring awareness to this,\u201d he said. <\/p>\n<p class=\"text | article-text text-start\">We contacted StubHub, which sent us a statement reading:<\/p>\n<p class=\"text | article-text text-start\"><i>\u201cStubHub is aware of Mr. Boudouris\u2019 experience and we are actively working to resolve his case. We have requested documentation from him confirming the correct tickets were transferred, and we are awaiting that proof. The moment we receive it, we will review it immediately, and if it confirms he fulfilled his order correctly, we will reverse all charges and pay him in full. Our goal is always to make things right, and that commitment stands here.\u201d<\/i><\/p>\n<p class=\"text | article-text text-start\">Since more than two dozen people commented on Boudouris\u2019 X post that they, too, had issues selling event tickets on StubHub, we asked the company about the sellers\u2019 concerns that a financial penalty is unfair. <\/p>\n<p class=\"text | article-text text-start\">A StubHub spokesperson responded that users must accept the platform\u2019s seller agreement that penalties are charged if buyers don\u2019t receive the right tickets, and that money funds its FanProtect Guarantee. The spokesperson writes that the ticket transfer process involves multiple platforms, they know it\u2019s not always straightforward, and that the company is committed to improving how they communicate with sellers so that situations like this are as clear as possible. <\/p>\n<\/div>\n<p><i>Copyright 2026 KMOV. All rights reserved.<\/i><\/p>\n<p><a href=\"https:\/\/www.firstalert4.com\/2026\/04\/23\/ticket-trouble-fans-problems-re-selling-march-madness-tickets-stubhub-goes-viral\/\">Source link <\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>ST. LOUIS, Mo. (First Alert 4) &#8211; At nearly 3 million views, an Illinois sports fan\u2019s post on X about trouble re-selling March Madness tickets on StubHub has gone viral. Dozens of others posted in the comments that they\u2019ve had problems selling event tickets on the platform, too. \u201cIt\u2019s crazy how many people say they\u2019ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":113303,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"googlesitekit_rrm_CAow2JLhCw:productID":"","maa_idioma":"","maa_pais":"","footnotes":""},"categories":[1],"tags":[3645,13758,7086,25313,30492,27434,12301,6721],"class_list":["post-113302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ubirata","tag-fans","tag-madness","tag-march","tag-problems","tag-reselling","tag-stubhub","tag-tickets","tag-viral"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A fan\u2019s problems re-selling March Madness tickets on StubHub goes viral - Ubirat\u00e3 Online Not\u00edcias - A realidade ao seu alcance!<\/title>\n<meta name=\"description\" content=\"ST. 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