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In addition to needing an account in good standing, Valve says it will only accept reservations from Steam users who have made a purchase on Steam prior to April 27, 2026. The idea is to combat scalpers, or as Valve puts it, it is “taking steps to limit reseller activity” after listings appeared on eBay with steep markups.
“Steam Controller launched on May 4th, and while we were happy to see such a high level of interest, the experience for a lot of you trying to buy it was incredibly frustrating. We plan to continue replenishing stock as we get more in, but in the meantime wanted to share changes we’re making to improve the purchase experience and to limit reseller activity,” Valve states in a blog post.
The reservation queue puts interested buyers in line to buy a Steam Controller, with a limit of one unit per user. After placing a reservation, your spot in line is saved, and Valve sent out emails in the same order they were made once it has more units to sell.